Live chat

Live chat is a communication channel that enables real-time messaging between two or more people through a website or app. It allows users to send and receive text messages, images, and files instantly, without the need for phone calls or emails. Live chat is often used by businesses for customer support, sales, and marketing purposes, as it provides immediate assistance and fosters engagement with customers. Live chat can be accessed through a pop-up window, a chatbot, or a dedicated chat page, and can be integrated with other tools and services such as CRM systems, social media platforms, and ticketing systems.

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